Safe Shopping at America’s Pet Store

Shopping at America’s Pet Store is safe. We wouldn't have it any other way. We take every precaution to ensure that any transaction you make at America's Pet Store will be safe by using many of the best security solutions in the industry.

Why is America’s Pet Store so safe?
 

• Safety in numbers: When you shop at America’s Pet Store, you'll be one of millions of customers who have safely shopped through our credit card gateway without credit card fraud.

• Safe technology: Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

• Why does my address bar turn green when I'm checking out? Our web site is secured with the GeoTrust True BusinessID with SSL Extended Validation (EV) certificate.  This advanced certificate displays a green address bar to demonstrate to customers they have reached a highly authenticated site when viewed with high security browsers like Internet Explorer 7.0.

This new level of online security provides comfort to our customers that their personal information is fully encrypted and being exchanged solely with the business they intend.  It is just one more step we have taken to help further protect consumers from credit card and identify theft.

Safety and Security Tips
 

Buyer and Seller Tip: Protect your passwords.

• If using a public computer or terminal, always log out when you complete an online session.
• Keep your passwords private. Remember, anybody who knows your password may access your account.
• When creating a password, use at least 8 characters--a combination of letters and numbers is best. Do not use dictionary words, your name, e-mail address, or other personal information that can be easily obtained. It is also recommended that you frequently change your password.
• Avoid using the same password for multiple online accounts.
   

Buyer and Seller Tip: Be wary of unsolicited e-mail and telephone contacts.

• America’s Pet Store will never e-mail or call a customer and ask that they disclose or verify their America’s Pet Store password, credit card, or banking account number. Such information should only be submitted when completing an order on America’s Pet Store, contacting America’s Pet Store directly, or when making updates to the Your Account areas.
• If you are contacted by, or receive an unsolicited e-mail from an unknown entity, and are asked to confirm or provide your password or personal or banking information, simply disregard the request and report the incident to America’s Pet Store for investigation.
• If you receive a suspected fake America’s Pet Store e-mail, or discover a spoof America’s Pet Store Web site, please report the incident to America’s Pet Store by sending the original spoofed e-mail as an attachment or forwarding the e-mail directly to us.

 

Your America’s Pet Store Bill of Rights
 

• America’s Pet Store has taken preventatative actions to protect you while you shop at America’s Pet Store, so that you never have to worry about credit card safety. 
   
  Plus, you'll be one of millions of customers who have safely shopped through our gateway without credit card fraud.  
   
• No obligation. Our Newsletter Service is provided free of charge, and you are under no obligation to buy anything.  
   
• Unsubscribing. You can unsubscribe  from our Newsletter Service at any time. Simply visit your America’s Pet Store Subscriptions page to modify your Newsletter subscription online.  
   
• Privacy. America’s Pet Store knows that you care about how information about you is used and shared, and we appreciate the trust that you place in us. That's why we post a Privacy Notice in our store. Simply stated, our Privacy Notice explains what information we collect from you, how we use that information, and what choices you have with respect to that information. For more details, please read the America’s Pet Store Privacy Notice.

America's Pet Store Secure Credit Card Gateway is Provided by Authorize.net